We've compiled answers to all the common questions we receive about our products and services. But wait, did we miss something? 🤔 Don't worry! If you have any other questions or need further clarification, feel free to send us a message! 🌟

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How do I find out my hair type?

Trying to figure out your hair type from a whole host of factors like porosity, texture and density can be overwhelming, so to make it super simple, we’ve designed a helpful quiz. (You can access it here). Our quiz will take you through the most important questions for figuring out your hair type and will recommend which of our products will be your perfect match based on your unique answers!

Do you have a rewards programme?

Yes! As a small business our customers mean the world to us- and we want to make sure we are rewarding our loyal customers! Register to earn points with us here

Do your shampoo bars contain sulfates?

No, our shampoo bars are sulfate-free. They gently cleanse without stripping the hair of its natural oils, leaving your hair clean and nourished.

What products do you recommend for wavy hair?

Wavy hair can be easily weighed down, and is more prone to build up than other curl types, so we recommend using our clarifying peppermint shampoo bar for a deep cleanse, our lime & bergamot conditioner bar for injecting some softness and shine without any greasiness, and of course, our stellar styling product: our curl defining custard!

What products do you recommend for coarse, curly/coily hair?

Coarse hair tends to struggle more with dryness, as it’s harder to get moisture to penetrate all the way into the hair shaft, and to lock it in once it’s there. For tighter curl patterns, it’s also harder for the oils from your scalp to travel down to the ends of your hair to keep it conditioned. We recommend using our extra gentle baobab shampoo bar, for that super gentle cleanse that won’t strip any excess moisture or oils away. If your hair is particularly dry and coarse (the individual hair strands are thick), we would recommend using our oat silk & shea deep conditioner to really nourish your hair, strengthen it and give it that bit of TLC that it craves. Our curl defining custard works amazingly on all curl types- so it’s great for those coarse curly coils too!

Do your products contain parabens, phthalates, or formaldehydes?

No, our products are free from parabens, phthalates, and formaldehydes. We prioritise using clean, natural ingredients for healthier hair.

Do your products contain palm oil?

No, our products are palm oil-free. We are committed to sustainability and environmental responsibility in our formulations.

Are your products suitable for children?

All of our hair care products are gentle and suitable for children age 3+. However, we always recommend performing a patch test before regular use, especially for sensitive skin.

What is your shipping policy?

You can find everything you need to know about our shipping and deliveries here

Where are your products made?

Our products are proudly made in small batches, crafted with care in our workshop in Leamington Spa to ensure the highest quality standards.